Booking answers
How does the first ride discount work?
Ask for FIRST10 when requesting your first ride. We will confirm eligibility and show the discount in your written quote before you book.
Can I reserve a sedan for an airport transfer?
Yes. Executive sedans seat up to 3 passengers with 2 large and 2 carry-on bags. Tell us your flight number so we can track your arrival.
Should I book an SUV instead?
Choose an SUV for additional luggage or a group of up to 6. Full-size SUVs fit up to 6 large bags plus 4 carry-ons; the exact layout is confirmed with your quote.
What if my flight is delayed?
Give us the flight number when booking so arrival times can be tracked. Ask us to confirm the wait-time and any extra charges in your written quote.
Are tolls and gratuity included?
The price estimate on this site uses typical all-in market ranges. Your written quote will state the actual fare and what is included before you confirm.
Can I request a child seat?
Yes. Please specify rear-facing, forward-facing or booster seat when requesting the ride so we can confirm availability.
Is a stretch limousine available?
A Lincoln MKT or Town Car stretch limousine can be requested with a four-hour minimum. Ask us for availability and the exact rate.
How do I cancel?
Please request the cancellation terms in your written quote. The proposed policy is free cancellation up to 4 hours before sedan/SUV pickup or 24 hours before a Sprinter pickup; it must be confirmed before launch.